Cancellation policy.

If you are unable to make it to your appointment, I ask that you cancel 48 hours prior to your service. This gives me time to fill your in-demand appointment slot with someone who can make it!

If you do cancel within the 48-hour window, the credit card you held the appointment with will automatically be charged for 50% of the total services booked. If you are cancelling within this 48 hour window prior to your appointment, you must TEXT the team member your appointment is with. We understand sh*t happens and people get sick, but we can no longer offer free passes for canceling due to COVID. We will work with you as best we can, but this is a way to compensate our staff for our time and the time another client could have had.

Here are phone numbers for everyone:
Rae: 312-999-8891
Brittany: 312-999-0466
Dana: 312-600-3544
Alyssa: 312-999-8891
Anela: 312-999-8891
Violet: 312-999-8891

If you cancel within four hours of your appointment, you will be charged 100% of your scheduled services.

All no-call, no-show appointments will be charged 100% of the service. If your card does not go through, you will need to update it before requesting another appointment. The late cancel or no-show fee will need to be processed before I accept a future appointment.